*** Customer Can't Send/Reveive Mail Outlook ***
* If customer have problem send/receive. Please you must as bellow as:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Thien>telnet mail1012.opentransfer.com 25
Connecting To mail1012.opentransfer.com...Could not open connection to the host,
on port 25: Connect failed
C:\Users\Thien>telnet mail1012.opentransfer.com 25
Connecting To mail1012.opentransfer.com...Could not open connection to the host,
on port 25: Connect failed
C:\Users\Thien>ping mail1012.opentransfer.com
Pinging mail1012.opentransfer.com [98.130.1.210] with 32 bytes of data:
Reply from 98.130.1.210: bytes=32 time=264ms TTL=48
Reply from 98.130.1.210: bytes=32 time=264ms TTL=48
Reply from 98.130.1.210: bytes=32 time=264ms TTL=48
Reply from 98.130.1.210: bytes=32 time=266ms TTL=48
Ping statistics for 98.130.1.210:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 264ms, Maximum = 266ms, Average = 264ms
C:\Users\Thien>tracert mail1012.opentransfer.com
tracing route to mail1012.opentransfer.com [98.130.1.210]
over a maximum of 30 hops:
1 1 ms 1 ms 3 ms 192.168.1.1
2 4 ms 5 ms 3 ms 42.119.255.177
3 6 ms 6 ms 5 ms 202.58.97.28
4 9 ms 9 ms 9 ms 118.69.166.129
5 8 ms 11 ms 8 ms 118.69.167.189
6 33 ms 34 ms 34 ms 118.69.165.33
7 34 ms 34 ms 38 ms 63-218-175-245.static.pccwglobal.net [63.218.175.245]
8 195 ms 198 ms 196 ms tenge0-0-1-3.cr03.sea01.pccwbtn.net [63.218.146.230]
9 197 ms 196 ms 197 ms 205.177.32.42
10 206 ms 209 ms 207 ms be2085.ccr21.slc01.atlas.cogentco.com [154.54.2.198]
11 217 ms 216 ms 217 ms be2126.ccr21.den01.atlas.cogentco.com [154.54.25.65]
12 229 ms 228 ms 228 ms be2128.ccr21.mci01.atlas.cogentco.com [154.54.25.174]
13 240 ms 240 ms 240 ms be2156.ccr41.ord01.atlas.cogentco.com [154.54.6.86]
14 248 ms 245 ms 247 ms te4-1.ccr01.sbn01.atlas.cogentco.com [154.54.27.62]
15 303 ms 422 ms 427 ms te3-7.ccr01.ind01.atlas.cogentco.com [154.54.27.
81]
16 249 ms 249 ms 249 ms te3-1.ccr01.cvg02.atlas.cogentco.com [154.54.84.165]
17 251 ms 250 ms 254 ms te3-1.ccr01.cmh02.atlas.cogentco.com [154.54.84.174]
18 269 ms * 264 ms 38.104.22.130
19 265 ms 264 ms 264 ms oh-mls2-900.te-1-1.opentransfer.com [98.130.213.6]
20 266 ms 266 ms 264 ms mail1012.opentransfer.com [98.130.1.210]
Trace complete.
+OK <[email protected]>
C:\Users\Thien>telnet mail1012.opentransfer.com 25
Connecting To mail1012.opentransfer.com...Could not open connection to the host,
on port 25: Connect failed
C:\Users\NOC-TEST>tracetcp mail1012.opentransfer.com:25
Tracing route to 98.130.1.210 [mail1012.opentransfer.com] on port 25
Over a maximum of 30 hops.
1 1 ms 1 ms 1 ms 10.10.1.1
2 10 ms 10 ms 10 ms 118.69.255.57
3 13 ms 85 ms 12 ms 118.69.131.249
4 15 ms 14 ms 31 ms 118.69.132.165
5 16 ms 15 ms 15 ms 118.69.247.246
6 40 ms 38 ms 39 ms 118.70.2.173
7 39 ms 39 ms 40 ms 63.218.175.245 [63-218-175-245.static.pccwglobal.net]
8 39 ms 201 ms 209 ms 63.218.204.174 [TenGE0-1-0-3.cr03.sea01.pccwbtn.net]
9 187 ms 202 ms 184 ms 195.2.10.65 [xe-1-3-0-xcr1.tyo.cw.net]
10 225 ms 91 ms 194 ms 203.208.171.38
11 255 ms 249 ms 209 ms 64.86.21.1 [if-5-2.tcore2.SQN-San-Jose.as6453.net]
12 221 ms 241 ms 249 ms 154.54.26.122 [be2130.ccr22.mci01.atlas.cogentco.com]
13 243 ms 250 ms 264 ms 207.88.12.57 [te-3-0-0.rar3.denver-co.us.xo.net]
14 257 ms 264 ms 265 ms 154.54.43.178 [be2185.ccr22.cle04.atlas.cogentco.com]
15 * 264 ms 259 ms 154.54.42.9 [be2162.ccr21.cle04.atlas.cogentco.com]
16 250 ms 254 ms 261 ms 98.130.213.34 [oh-mls2-900.te-1-4.opentransfer.com]
17 265 ms 255 ms 255 ms 216.156.103.246 [216.156.103.246.ptr.us.xo.net]
18 Destination Reached in 250 ms. Connection established to 98.130.1.210
Trace Complete.
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Thien>telnet mail1012.opentransfer.com 25
Connecting To mail1012.opentransfer.com...Could not open connection to the host,
on port 25: Connect failed
C:\Users\Thien>telnet mail1012.opentransfer.com 25
Connecting To mail1012.opentransfer.com...Could not open connection to the host,
on port 25: Connect failed
C:\Users\Thien>ping mail1012.opentransfer.com
Pinging mail1012.opentransfer.com [98.130.1.210] with 32 bytes of data:
Reply from 98.130.1.210: bytes=32 time=264ms TTL=48
Reply from 98.130.1.210: bytes=32 time=264ms TTL=48
Reply from 98.130.1.210: bytes=32 time=264ms TTL=48
Reply from 98.130.1.210: bytes=32 time=266ms TTL=48
Ping statistics for 98.130.1.210:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 264ms, Maximum = 266ms, Average = 264ms
C:\Users\Thien>tracert mail1012.opentransfer.com
tracing route to mail1012.opentransfer.com [98.130.1.210]
over a maximum of 30 hops:
1 1 ms 1 ms 3 ms 192.168.1.1
2 4 ms 5 ms 3 ms 42.119.255.177
3 6 ms 6 ms 5 ms 202.58.97.28
4 9 ms 9 ms 9 ms 118.69.166.129
5 8 ms 11 ms 8 ms 118.69.167.189
6 33 ms 34 ms 34 ms 118.69.165.33
7 34 ms 34 ms 38 ms 63-218-175-245.static.pccwglobal.net [63.218.175.245]
8 195 ms 198 ms 196 ms tenge0-0-1-3.cr03.sea01.pccwbtn.net [63.218.146.230]
9 197 ms 196 ms 197 ms 205.177.32.42
10 206 ms 209 ms 207 ms be2085.ccr21.slc01.atlas.cogentco.com [154.54.2.198]
11 217 ms 216 ms 217 ms be2126.ccr21.den01.atlas.cogentco.com [154.54.25.65]
12 229 ms 228 ms 228 ms be2128.ccr21.mci01.atlas.cogentco.com [154.54.25.174]
13 240 ms 240 ms 240 ms be2156.ccr41.ord01.atlas.cogentco.com [154.54.6.86]
14 248 ms 245 ms 247 ms te4-1.ccr01.sbn01.atlas.cogentco.com [154.54.27.62]
15 303 ms 422 ms 427 ms te3-7.ccr01.ind01.atlas.cogentco.com [154.54.27.
81]
16 249 ms 249 ms 249 ms te3-1.ccr01.cvg02.atlas.cogentco.com [154.54.84.165]
17 251 ms 250 ms 254 ms te3-1.ccr01.cmh02.atlas.cogentco.com [154.54.84.174]
18 269 ms * 264 ms 38.104.22.130
19 265 ms 264 ms 264 ms oh-mls2-900.te-1-1.opentransfer.com [98.130.213.6]
20 266 ms 266 ms 264 ms mail1012.opentransfer.com [98.130.1.210]
Trace complete.
+OK <[email protected]>
C:\Users\Thien>telnet mail1012.opentransfer.com 25
Connecting To mail1012.opentransfer.com...Could not open connection to the host,
on port 25: Connect failed
C:\Users\NOC-TEST>tracetcp mail1012.opentransfer.com:25
Tracing route to 98.130.1.210 [mail1012.opentransfer.com] on port 25
Over a maximum of 30 hops.
1 1 ms 1 ms 1 ms 10.10.1.1
2 10 ms 10 ms 10 ms 118.69.255.57
3 13 ms 85 ms 12 ms 118.69.131.249
4 15 ms 14 ms 31 ms 118.69.132.165
5 16 ms 15 ms 15 ms 118.69.247.246
6 40 ms 38 ms 39 ms 118.70.2.173
7 39 ms 39 ms 40 ms 63.218.175.245 [63-218-175-245.static.pccwglobal.net]
8 39 ms 201 ms 209 ms 63.218.204.174 [TenGE0-1-0-3.cr03.sea01.pccwbtn.net]
9 187 ms 202 ms 184 ms 195.2.10.65 [xe-1-3-0-xcr1.tyo.cw.net]
10 225 ms 91 ms 194 ms 203.208.171.38
11 255 ms 249 ms 209 ms 64.86.21.1 [if-5-2.tcore2.SQN-San-Jose.as6453.net]
12 221 ms 241 ms 249 ms 154.54.26.122 [be2130.ccr22.mci01.atlas.cogentco.com]
13 243 ms 250 ms 264 ms 207.88.12.57 [te-3-0-0.rar3.denver-co.us.xo.net]
14 257 ms 264 ms 265 ms 154.54.43.178 [be2185.ccr22.cle04.atlas.cogentco.com]
15 * 264 ms 259 ms 154.54.42.9 [be2162.ccr21.cle04.atlas.cogentco.com]
16 250 ms 254 ms 261 ms 98.130.213.34 [oh-mls2-900.te-1-4.opentransfer.com]
17 265 ms 255 ms 255 ms 216.156.103.246 [216.156.103.246.ptr.us.xo.net]
18 Destination Reached in 250 ms. Connection established to 98.130.1.210
Trace Complete.