*** Customer has problem about Internet Always Disconnect ***
- If customer called to CC has problem internet always disconnects but we check show (Up/Up have Ip, Up/Down, Unknow/Unknow). We need to guide customer check such as:
1. Check SNR
2. Ping Getway
3. Ping DNS
4. How many peoples that used this connection?
5. If guide already but still the same,we can checklist normal.
Thank you!
*Note: Technical >> ADSL >> Connection quickly Disconected >> Client at Home >> Check Internet Status and Connections >> Conection Time is disconneced many times >> Create Checklist >> Client: Thanks for supporting
Thank you...!