*** How to Solve of Customer No ADSL Light? ***
- If customer called to CC has problem No internet access and No ADSL light but check show (Up/Down or Unknow/Unknow). We need to guide customer check such as:
2. Turn Off/On modem
3. If guide already but still the same,we can checklist normal.
Thank you!
*Note: Technical >> ADSL >> No Internet Access >> Client at Home >> Check Internet Status >> No Last Access Error and Admin/Operation = Up/Down >> DSL Light Off/Blinking >> Client: Thanks for supporting